Presales Consultant - ITSM Solutions, ManageEngine
About Santhosh Vedantham
Santhosh is a Presales Consultant for the help desk solutions team at ManageEngine, the real-time IT management division of Zoho Corporation. He has an experience of over 5 years and his forte includes POC presentations, in-depth product demonstrations, and customer on-boarding services for organisations across the globe. He also provides specialised training to system administrators & IT help desk technicians. These training sessions help them to follow ITIL best practices to solve their day-to-day help desk, IT assets & inventory related challenges and design/improve their IT service delivery.