General Manager Process Automation (Robotics & Cognitive Automation), National Australia Bank
About Markoss Martina
Markoss Martina is the General Manager Process Automation (Robotics & Cognitive Automation) at National Australia Bank. He sets up from scratch and leads the enterprise RCA: Robotics (RDA/RPA) & Cognitive Automation (ML, Chatbot, Virtual Agents and AI) CoE including Target Operating Model, Framework, Delivery Model, Capabilities and Control Framework. He manages and leads all commercial discussions with 3rd delivery parties and technology companies for RCA. He also develops and operationalises the Enterprise RCA strategy for Robotics Desktop Automation, Robotics Process Automation, Machine Learning, Artificial Intelligence and Virtual Agents (Chatbots and Avatars). Markoss works and collaborates with fintech companies in the RCA space to assess their value for NAB.