Speaker information

Chris Bennetts

Executive Director, Digital Products and Services, Customer Services, Transport for NSW

About Chris Bennetts

Chris is the Executive Director, Digital Products and Services for the Customer Services Division at TfNSW. The Digital Products and Services branch leads customer facing digital transformation and innovation to improve the customer experience for all Transport customers. Its remit includes leadership of the Future Transport program, Open Data and Apps program, Customer Feedback Systems, the Transport call centre, the Opal customer experience and product roadmap, Customer channel transformation program, and customer facing digital initiatives.

Prior to joining Transport, Chris spent 15 years leading technology product development at companies including Nokia and Hewlett Packard.
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