Session information

12:15 - 12:45

Outsmarting cyber criminals through engaged personnel

Cyber criminals are getting more sophisticated, using human behavioural science to trick people into falling for scams. Information Security teams cannot be the one saviour to protect customers, employees and the business from these threats.

So how can businesses beat cyber-attacks? By arming their people with insights into the minds of scammers and knowledge of how to protect themselves and customers.

  • Continuously explore and test innovative ways to train employees on scams
  • Get the balance right between security awareness and fatigue
  • Set the cyber risk appetite with the board and senior executives
  • Use consistent domain naming for customer marketing and employee communications

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