Telstra’s 4th annual Productivity Indicator report has revealed that the number of large Australian organisations which have significantly improved productivity over the last year has declined by 25%.
Paul Geason, Group Managing Director, Telstra Enterprise and Government, commented on the report stating:
“The Telstra research reveals organisations that invested in staff training, process improvements, more effective customer communications and increased employee engagement had achieved higher improvement in productivity across the last 12 months.
In addition “the results show that businesses which have already acted to improve productivity have a much better mindset for the future. Leaders feel more optimistic because they are seeing the benefits of investment in ICT deployments that are giving them a significant edge“.
One example of an ICT investment that could give companies an edge over their competitors is upgrading the USB data modems used by mobile staff who work “in the cloud” to a Telstra 4G modem.
This would allow the staff within the 4G coverage zone (Capital CBD’s and over 80 other areas around Australia) to be able to receive data at typical 4G download speeds between 2-40 Mbps as well as upload at speeds of 1Mbps to 10Mbps.
Analysing Leaders’ traits, the research indicates Leaders place an emphasis on people and collaboration, investment in ICT and a focus on innovation to deliver business outcomes. The advantages these bring enable them to grow, develop new revenue streams and win market share.