Delivering a more efficient Government with less

 

Deutsche Messe Worldwide and CeBIT Global Conferences are delighted to present the longest-running public sector technology event in the Asia-Pacific region, the eGovernment Conference 2013 at the Sydney Convention and Exhibition Centre at Darling Harbour.

The eGovernment Conference shines a spotlight on public sector information technology, highlightling innovation in Government. The event is curated in close cooperation with the Australian Government Information Management Office (AGIMO) and covers Federal, State and Local government technology issues

The eGovernment Conference focuses on the ICT innovation and business process enhancements that deliver improved government services at the most cost effective rate to taxpayers.

The eGovernment Forum is a user event, with a strong focus on policy and on case studies. It showcases the most innovative ICT programs in Government, and the best new technology implementations.

In 2013, the event features some of the best technology minds and most senior bureaucrats in the country, including the Australian Government CTO and procurement officer John Sheridan, National Archives Director-General David Fricker, and Immigration Department First Assistant Secretary Marie Johnson.

It has also attracted the strongest line-up of international speakers ever to a public sector event, including Obama for America 2012 CTO Harper Reed, and the campaign’s Chief Data Officer Rayid Ghani, as well as the US Department of Labor’s Chief Innovation Officer Xavier Hughes.

The strategic value delivered by CeBIT Australia since it first opened its doors more than a decade ago has received strong bipartisan support from the major parties at Federal and State government level.

Speakers at the event over the years include Kevin Rudd MP, Senator Stephen Conroy, Senator Kate Lundy, Gary Gray MP, former MP Lindsay Tanner, former senators Helen Coonan and Richard Alston, NSW Premier Barry O’Farrell, former premiers Nathan Reese and Kristina Keneally, former Queensland Premier Anna Bligh, among many others.

No other event in this region delivers anything like the kind of deep knowledge and public sector expertise as the eGovernment Conference at CeBIT Australia. Coupled with the largest Government showcase on the CeBIT Australia exhibition showfloor, this is the most important annual event on the public sector calendar.

 

What is eGovernment 2013 @ CeBIT?

The Government sector in Australia has a long-held reputation as one of the most innovative users of technology among its developed nation peers.

As with good governments everywhere, the Australian public sector shies from the bleeding-edge. But its reputation for innovation in some of the largest implementations in the world is well-earned. Many Australian government projects have become models for roll-outs elsewhere in the world.

In 2013, the eGovernment Conference will delve into areas very familiar in the private sector. Sophisticated data centre consolidation, Big Data analytics, Cloud computing, enterprise security, cyber-security and Social Media transformations are all a part of the eGovernment landscape.

Data is now key to driving this change, and making best use of government data is critical to ensure better efficiencies and improved government service delivery.

eGovernment @ CeBIT 2013 will bring together leaders from all levels of government to discuss future service delivery and how technology is shaping this change.

What are the themes?

The Cloud, shared services and rapid scalability
Governments are taking a much closer look at public and private Cloud services as a clear opportunity. But there are significant challenges around application development, standards, security and data sovereignty. The case for embracing the Cloud and managing shared services is compelling – in the form of lower costs and better services.

• scalability
• standards
• applications
• security
• data sovereignty
• shared applications and shared infrastructure

 

Risk mitigation: Managing security concerns in an open, connected environment

The ubiquitous connectivity of citizens and the proliferation of powerful mobile devices is a double-edged sword for governments. There are huge opportunities to improve services delivery – and to create innovative solutions to historically difficult service delivery problems – but the new environment brings with it real challenges

• Mitigating risk in shared environments
• Inter-agency and inter-government security collaboration
• Fraud management
• IP theft and state sponsored attacks
• Minimum service standards

 

Big Data analytics and the connected citizen: Harnessing government data

Governments are vast repositories of citizen data. But what happens when this data is washed against outside sources of unstructured data, or user-generated citizen content? Governments are traditional leaders in Big Data analytics. But the new tools and new sources of data creates problematic issues for policy-makers – not least around privacy, security and data sovereignty.

• Leveraging government-held data through analytics
• Mining value – how unstructured data can be applied to existing government data
• Better targeted service delivery through Big Data analytics
• Social Media and Government – both a data source and a service delivery platform
• Definable, measurable, results-driven service implementation
• User engagement, successful case studies

 

Social Media engagement: Listening to the crowdSocial media has been used by governments for information dissemination and as a platform for service delivery. But they are now recognising the value in listening – mining the crowd for service delivery insights. And it is working.

• Case studies in crowd sourcing – from the delivery of social services to the monitoring of crime hotspots.
• Better targeted citizen services through Social Media– including case studies from emergency services and first responders
• Citizen engagement – building information infrastructure than enable “active listening” in a sometimes hostile environment
• Gov 2.0 for the real world

 

Mobility and ubiquitous connectivity

Powerful smart phones, tablet computers, and the generally mobile nature of communications is changing the way citizens want to interact with governments. The demand is for better and more convenient 24/7 digital access to government services.

• Rapid roll-out methodology for adaptable content for mobility
• Planning for take-up, targeting mobility
• Case studies in managing risk